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FREE Pensions Advice - The Truth Revealed, by an adviser
- May 2008

By Chris Clark - (The Thinc Group)

Address: 27 Springfield Lyons Approach, Chelmsford, CM2 0RB
Telephone: 07810 55 32 30
Fax: 01245 39 80 11
E-mail: chris.clark@thinc.com
Visit our Web Site: www.thinc.com

You may find it incredible to believe, but pension planning does not have to be an expensive, time consuming exercise that ultimately leads to disappointment. The general belief is that you either pay a large fee (or number of fee’s) to a financial adviser to plan your retirement or you find a ‘commission bias’ adviser who will deliver low quality advice and recommend solutions to suit their financial plans and not yours.

The truth is however that the control is entirely in your hands to ensure you receive high quality advice that enhances your financial well-being, and simply by following the 4 steps below you can ensure peace of mind in your financial plan, without writing out any cheques!

Step One – How to find the IFA who’s ‘probably’ the right one:

Start by asking friends and family if they have an adviser they have used for a number of years & who they trust. A referral from a friend or family member is of course the ideal way to find an IFA.

If however your friends and family do not have a good word to say about their adviser (typically & unfortunately because the adviser hasn’t stayed in touch or has let them down) then you’ll need to do a little work yourself. Fortunately this can be quite straightforward.

Websites such as searchifa.co.uk and others allow you to find IFA’s in your local area. This will give you a shortlist to work from (pick 3 of them at random) – but to know which one to use you’ll need to ask them a few teasing questions...their response will tell you everything you need to know.

Step Two - Test the adviser:

Now, the last thing you will want to do is waste your time with an unreliable or untrustworthy individual – and there are some out there. So...how do you find out who is worth your valuable time? The answer is to call them and probe them with the following questions - these will put you in control of the relationship from the outset and get the adviser on full alert:

  1. Can you provide at least 3 written testimonials from your existing clients?


  2. Do you work on a whole of market & independent basis?


  3. Are you paid by fee or commission?


  4. Do you efficiently asset allocate your clients plans?


  5. Can you call me at 4pm to discuss further?

Why ask these questions?
  1. An adviser who can’t either won’t have kept their clients, won’t have a good enough relationship to ask, or has not thought about how important this is. Either one of these reasons is a reason not to pursue with the adviser.


  2. Meaning they can recommend any provider – a question designed simply to cut out anyone who has restricted their advice to a few providers thus restricting the ability to give thorough advice.


  3. If you find someone trustworthy then why worry if it’s fee’s or commission. Fee’s will have VAT added and are there to lower perceived commission bias, personally, I would suggest you use a commission based adviser so that you don’t pay if you don’t like what they have to say.


  4. It will surprise them that you know this! Basically, modern pension planning principles say that there is such a thing as an ideal ‘fund mix’ (aka ‘asset allocation’) to suit your particular preferred risk level & term to retirement – to increase the ‘probability’ of projected pension income increasing. If an adviser doesn’t use this then they’re behind the times and you should avoid them like the plague.


  5. A sure way to test whether this adviser is going to stick to their promises in the future is to give them a test now. The adviser who calls nearest to 4 will turn up on time, do what they say they are going to do and finish what they start – it’s simply the way they’ll be programmed (for more on this look up DISC Profiling).
Step 3 – Let them do some work for you for free:

This is the stage where you’re satisfied you have spoken to someone who has something to offer you. Someone with a good track record (testimonials), who has the ability to research the whole market (whole of market basis), who won’t be paid until you’re satisfied (commission basis) & who keeps up with the latest planning principles (efficient asset allocation) is an ideal adviser in my view.

So....now it’s time to invite them round. Allow them time to get to know you, find out a little about your plans and then go away to conduct some research. You may even wish to use 2 advisers at the same time to test them side by side & see what they both come up with. See them at the same time for your first appointment and you’ll be amazed how much more efficient and thorough the resulting recommendations will be. This is an aggressive approach and you may not decide this is right for you but rest assured, if you do, you’ll reap the rewards later on. These efficient monsters are born to compete.

Step 4 – Review your free recommendations

At this stage you of course still haven’t paid a penny, and there’s no reason why you should at all. Your pension review will often involve a recommendation to transfer your existing pension elsewhere. This is not malicious on the part of the adviser, it’s simply because things move quickly in the pensions market and it’s often the case that you’re not with the provider who can provide the best possible product at this time. Think of it like re-mortgaging.

Now – once you’ve reviewed the recommendations from the adviser (or advisers) you will want to know how they are going to get paid. Typically, the adviser is paid via commission generated via the charges in your new plan - however, these are typically charges you are already paying in your old plan. Therefore, in order to ensure you are receiving ‘free advice’ ask the adviser if the charges in the new plan are higher than the old. If not then you have effectively received free advice, if they are, make sure they have justified the higher charges with, for example, substantially higher performance.

Once an adviser has passed this test you should keep them for life. The fact they have testimonials tells you that they look after their clients and don’t simply advise you once and then disappear forever more. The fact they keep their clients also tells you they are confident in the advice they give, a sure sign you’re onto a winner.

A regular relationship with a financial adviser who knows you well will serve you well in the years between now and retirement, and beyond. Believe it or not, the majority of advisers I know (and as an adviser myself I know plenty) are very honest, caring individuals who take their clients financial well-being personally. I don’t know the stats but I would place a bet that an individual with an adviser they see regularly is in a substantially healthier position that a similar individual without one....it’s simply a case of planning with a professional vs. trying to do it on your own vs. ignoring it completely – who do you think comes out on top?

Chris Clark, cert PFS

Financial Adviser, The Thinc Group

Email: chris.clark@thinc.com

Tel: 01245 398010

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